Please drop your repeat slip into the surgery or send your request by post.
Alternatively submit requests online via the link at the top of this page. See reception for details and how to register for this. When registering for online prescriptions please use Patient Access only.
For reasons of safety we do not accept requests for repeat prescriptions over the telephone.
We will be happy to post a repeat prescription to you if you send a stamped addressed envelope. Prescriptions from Boots the Chemist in Saffron Walden are collected on a daily basis, along with Newport Pharmacy.
Patients over 60 years old can collect their medication from Clavering Post Office. This is ONLY delivered to Clavering once a week on a THURSDAY.
Please allow SEVEN days for your prescription to be ready for collection. If you are happy to provide us with your mobile number we now send a message when your medication is ready to collect.
For enquiries, please call 01799 540 570 and select option 2 for dispensary between 10am - 12pm or 2pm - 4pm.
Try the new NHS App
If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
If you already use Patient Access you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp
Over The Counter Medication
For more information please click on: Over The Counter Medications
We have provision to dispense to patients who live more than one mile in a straight line from the nearest chemist. The health service regulations on this matter are very strict and this service can only be offered to those patients who register as dispensing when they join the practice or when they move house. For further information please ask a member of our dispensary/reception staff.
It is our practice policy to dispense one month's supply only of medication at each prescription repeat. If you are ordering prescriptions online please be aware that the status 'accepted' does not mean the prescription is ready for collection. We still need three complete working days before collection and make allowances for weekends and public holidays.
If you are finding you require more than two items a month on repeat medication a prepayment card is available, which can save you some money. To find out more information, please click on this link. https://apps.nhsbsa.nhs.uk/ppcwebsales/patient.do
Please be aware that we are NOT able to provide an NHS prescription to replace a private prescription; all drugs on a private prescription have to be funded privately.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.