The practice has a large car park with a reserved space for the disabled.

There is a ramp in the car park which allows access around the surgery to the front door.

All patient services are provided at ground level.

A disabled patients’ WC is situated opposite the consulting rooms.

If access proves difficult to any of our disabled patients we would be happy to consider suggestions for improvement.

A bicycle park is situated in the car park.

In a life threatening emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

The number to call for any out-of-hours medical queries that are not life threatening is 111.

Free to use, NHS 111 advisers and clinicians will help you to find the best service for your needs, whether that’s an out-of-hours GP appointment, emergency dentist or even a referral to A&E. It’s really important to use the right NHS service for your specific symptoms or condition and NHS 111 will help you with this.

Minor casualties can be dealt with at the surgery. For more major problems, the nearest casualty departments are:
– Addenbrooke’s Hospital, Cambridge
– Princess Alexandra Hospital, Harlow

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

If you are not sure what you should do when you are feeling unwell, use the FREE NHS Health Help Now website or app to see available local services, get advice or find the best treatment for your symptoms.

Your local pharmacist is an expert in medicines and minor illnesses and a great source of trusted advice on a range of health issues. As well as helping you to get the right over the counter medicine to relieve your symptoms, they will also tell you if something needs attention from your practice nurse, GP, dentist, your local minor injuries unit or urgent care centre.

You can now see a GP or another healthcare professional on weekday evenings and weekends. To book an appointment please call the surgery. To find out more about the service including the treatment centres where you may be seen, please go to https://hucweb.co.uk/services/gp-extended-access/.

If you have booked an evening or weekend appointment in West Essex via your GP surgery and need to cancel or change it, please ring NHS111 and select option 3.